The POLAR® store accepts major credit and debit cards, Apple Pay and Google Pay, as well as flexible payment solutions offered by Klarna . Payments are handled by secure servers that are PCI compliant and support 3DSecure, an additional layer of security for online purchases.

FREQUENTLY ASKED QUESTIONS

Can I pay by bank transfer or cash on delivery?

Unfortunately we cannot accept payments by cash on delivery or bank transfer, but you can choose from several flexible and secure electronic payment options.

Can I pay in installments?

Polar, in partnership with Klarna , offers convenient interest-free payment in 3 installments. More information is available on the Klarna payments page .

What is the PCI standard and why is it important?

PCI is an acronym for Payment Card Industry and the implemented standard was designed to offer maximum protection in terms of personal data, avoid fraud and unauthorized access. The standard is very complex and includes over 200 requirements to be satisfied by those who accept the payment. Being compliant with the standard means guaranteeing your customers the maximum possible peace of mind regarding their sensitive data and treating their credit card information in perfect safety.

What is 3DSecure?

3DSecure is an additional level of security for your online payments and is based on the use of an OTP - One time password, or disposable password. At the time of payment, your credit institution may send you an SMS message with a 6-digit password to authorize the payment. 3DSecure is used by the main credit card circuits, but not necessarily active on your credit card. If your credit card gives you the option, we recommend that you activate it.

Is my credit card information recorded?

No. As required by PCI standard your credit card data is used for payment and removed immediately after.