PAYMENTS

The POLAR® store accepts major credit cards, debit cards, Apple Pay and Google Pay, as well as flexible payment solutions offered by Klarna. Payments are handled by secure servers that comply with the PCI standard and support 3DSecure, an additional layer of security for online purchases.

 

FREQUENTLY ASKED QUESTIONS

Can I pay by bank transfer or cash on delivery?

Unfortunately, we cannot accept cash on delivery or bank transfers, but you can choose from several flexible and secure electronic payment options.

Can I pay in installments?

Polar, in partnership with Klarna, offers convenient interest-free installment payments in 3 installments. More information is available on the Klarna payments dedicated page.

What is the PCI standard and why is it important?

PCI is an acronym for Payment Card Industry, and the standard implemented has been designed to offer maximum protection in terms of personal data, prevent fraud and unauthorized access. The standard is very complex and includes over 200 requirements to be met by those who accept payment. Being compliant with the standard means guaranteeing your customers the greatest possible peace of mind regarding their sensitive data and securely processing information related to their credit cards.

What is 3DSecure?

3DSecure is an additional layer of security for your online payments and is based on the use of an OTP - One-Time Password. At the time of payment, your credit institution may send you an SMS message with a 6-digit password to authorize the payment. 3DSecure is used by major credit card networks, but it is not necessarily active on your credit card. If your credit card allows it, we recommend activating it.

Are my credit card details recorded?

No. As required by the PCI standard, your credit card details are used for payment and removed immediately afterwards.