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SHIPMENTS

FREQUENTLY ASKED QUESTIONS

What countries is it shipped to?

The Polar store ships to all countries in the European community except Sweden, Canary Islands and some remote areas.

How much does it cost to ship my order?

Shipping is free for orders over 60 Euro. For lower amounts, a fee will be calculated based on the country of shipment, the amount of which will be displayed at check-out.

When will my order be shipped?

Orders received by 12 noon are usually shipped the same day. Orders received after 12 noon are shipped the next business day.

By what courier will my order be shipped?

POLAR® uses different couriers depending on the area served. All of our shipments are tracked online, and courier and tracking number information will be sent to you at the time of shipment.

How long does it take for delivery?

Most shipments are delivered the day after shipping. In some cases an extra day may be needed - delivery to special areas or delays due to freight traffic.

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